Download IRE Brochure

Download our Brochure

Cost Reduction and Innovative Recession Economics

Operations

For a brand to grow it must have clear identity applied consistently across every area of its operations. The Next Idea is highly experienced in developing easy to understand operating & procedural manuals which ensures the brand promise is delivered every hour, every day.

It is important to state from the beginning that The Next Idea does not advocate that by providing a restaurant manual, or indeed any operating manual your business will run like clockwork. All too often operators have tried to control their operations by putting everything in writing and then expecting  their employees would read, understand, remember and follow the guidelines. So from the start let us state that the  introduction of a manual will not be the singular action that will make all the operating problems disappear.

Having said that the discipline of committing your policies and procedures to paper (or screen) forces an operator to attain clarity in respect of how operations should flow, your corporate image, your product and service delivery, and so on. Equally at unit level, any ambiguity over a procedure can be addressed if it is in writing. In our many years of restaurant and hospitality experience, we have seen many arguments closed by the referral to a manual. Therefore manuals & clearly defined procedures definitely serve a very important purpose in modern foodservice & hospitality operations.

Employee Manual (Sometimes known as the Employee Handbook)

Procedures & Operating Manual

Training Manuals

Operations & Systems